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2 Jobs in Deerfield, FL

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DoubleTree Deerfield Beach, FL
Deerfield, FL | Full Time
$27k-36k (estimate)
3 Weeks Ago
DoubleTree Deerfield Beach, FL
Deerfield, FL | Part Time
$27k-36k (estimate)
3 Months Ago
Hotel Front Desk Agent
$27k-36k (estimate)
Full Time 3 Weeks Ago
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DoubleTree Deerfield Beach, FL is Hiring a Hotel Front Desk Agent Near Deerfield, FL

Job Summary
We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
Benefits
  • Medical benefits after 60 days of employment
  • PTO and Holiday Pay
  • 401K after one year of employment 
  • Employee Appreciation Program
  • Employee Lunches
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ 
  • Customer service experience
  • Excellent communication and organizational skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

04/03/2024

EXPIRATION DATE

05/01/2024

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DoubleTree Deerfield Beach, FL
Part Time
$27k-36k (estimate)
3 Months Ago
DoubleTree Deerfield Beach, FL
Full Time
$26k-32k (estimate)
6 Months Ago

The job skills required for Hotel Front Desk Agent include Customer Service, Housekeeping, Credit Card, Payment Method, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

01/03/2022: New Britain, CT

They are ready to greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Billings, MT

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

12/20/2021: Minneapolis, MN

The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

01/21/2022: Minneapolis, MN

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/06/2022: Baton Rouge, LA

Ability to work varying schedules to reflect the business needs of the hotel.

01/01/2022: San Jose, CA

Step 3: View the best colleges and universities for Hotel Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College